JDP Networks

Help &

Support

Whether your looking for a customised solution, or just need some handy expert server support – you’re in the right place!

Ask us anything.

We are here to help.

    What do you need help with today?

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    Setup & Configuration

    So, you have just purchased your new hosting package but now your wondering how to upload files and get started on our platform? Our knowledge base guide shows you how!

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    How to secure an ideal domain

    Domains names impact your SEO score on a moderate level. Our guide shows you exactly how to choose the right domain for your needs, so you can get started right off the bat!

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    SEO Optimisation

    Search Engine Optimisation (SEO) is extremely important to your website. It is the only way to get organic (free) visitors to your website. And its tricky to say the least. With that being said, our guide shows you exactly how to get started!

    Most popular questions

    Registering a domain name is easy! Simply search for your perfect domain using our domain names checker and your good to go! Is your ideal domain already registered? Not to worry! Our domain services give recommendations based on the selected domain, and hundreds of TLD’s (extensions)

    To transfer your domain to us, login to your current providers dashboard and generate your EEP/Auth code for the domain and ensure the domain has its transfer lock disabled. Once you have the code, simply navigate to our registration page and input the code!

    Yes! A free website migration is available to all new hosting packages! Get your site migrated to your new hosting package by professionals within an hour of opening the support ticket!

    Control your website with the best panel on the web, powered by Plesk, the industry standard for any website, weather your a college student needing a website for a course, or a small to big business, Plesk has it all!

    Help & Support

    Our support engineers are on call 24/7 to assist you with any queries you have! Need help? Let us know, we are more then happy to help!

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    Live Chat

    Click the button on the bottom right to start chatting to an agent!